How it works
From Concept to Completion.
We connect trusted suppliers with leading builders to ensure every product arrives on time, every time.
1. Protecting Design Intent and Budget
We collaborate early to understand your technical, aesthetic, and regulatory needs—protecting both vision and cost.
- Defined Scope: Discovery sessions to clarify requirements and project goals.
- Unbiased Product Selection: Brand-neutral recommendations from trusted global and local suppliers.
- Competitive Pricing: Direct manufacturer engagement to secure the best value.
We assess:
- Compliance (e.g. NDIS, aged care, energy standards)
- Specification schedules, finishes, and brand preferences
- Lead times and local support availability
Result: A tailored, cost-effective solution aligned with your design and delivery goals.
2. Direct Engagement with Tapware, Bathware & Home Appliance Manufacturers
We work directly with tapware, bathware, and appliance manufacturers to deliver greater control, sharper pricing, and tailored outcomes.
- Extensive Product Access: Full ranges of kitchen appliances, whitegoods, tapware, and bathware—including bespoke options.
- Competitive Pricing: Transparent rates secured via direct negotiation.
- Flexible Solutions: From budget-friendly essentials to premium, feature-rich selections.
- Local Support: Guaranteed access to technical assistance, spare parts, and warranties.
- Streamlined Procurement: Centralised handling of documentation, ordering, and logistics.
Result: Bespoke solutions, delivered with manufacturer-backed quality and confidence.
3. Integrated Logistics – Our Warehousing, Your Timeline
Our dedicated warehousing in NSW and QLD gives us full control over storage, staging, and delivery—aligned to your build timeline.
- Secure Storage: Goods held safely until site-ready.
- Staged Delivery: Aligned with construction schedules to streamline workflow.
- Demand Planning: No third-party delays or supply chain hold-ups.
Result: We manage the lead times—so you stay on schedule, with no surprises.
4. Integrated Installation Services – Full Turnkey
We manage all installations in-house, coordinating licensed technicians to ensure compliance, quality, and seamless handover.
- Internal project managers oversee every stage and detail.
- Certified technicians from a vetted panel of premium installers.
- Rigorous QA and on-site oversight at every stage of the program.
- Scalable from single appliances to full building fit-outs.
Result: One team, full accountability—no loose ends, no missed steps.
5. Aftercare – Support That Stays
ARIA remains your long-term support partner, managing warranty claims and ensuring efficient, accountable service.
- Time Stamped Photographic Proof of Deliveries and installs (models, serials, compliance plates).
- Digital Handover Pack including warranty documents.
- We handle all warranty claims and keep you updated.
- Service interactions logged for full transparency.
Bottom line: No finger pointing—just clear, accountable aftercare for your peace of mind.
As your end-to-end procurement partner, we simplify the entire supply chain by integrating sourcing, logistics, and installation services.
With clear accountability, consistent communication, and dedicated aftercare, we optimise your procurement process—freeing your team to focus on what matters most.
